You have the idea, now here is the step-by-step outline to get your clients back in the door.

My favorite come-back sale is a buy two classes, get one free. I only like to use free as an active strategy, which should include a purchase component (i.e., buy X and get Y Free). Keep the offer short and finite. A client who has been inactive for months will not sign up for a six-month membership, even if you discount it deeply. Create a low-stakes, low-cost offer to help them fall in love with your gym again.

The quarterly survey is my favorite tool to combat membership churn in the wellness industry. Free tools such as Survey Monkey enable you to build templates to easily survey your clients. By asking key questions and analyzing the data, you can then strategically improve your business each quarter

Your gym’s trajectory can drastically and quickly improve by setting aside CEO time each year, quarter, and month to check in, identify roadblocks and needle movers, and set actionable, achievable goals. I call this an “owner retreat” and its similar to what I did as a studio owner, and what I do now with my clients and my own business.

Here are the KPI's every boutique fitness studio owner needs to know and use to build a profitable business

Parkinson's Law is one of the best-known rules of wealth accumulation. It explains that, no matter how much money a person earns, they tend to spend the entire amount plus a little more. In other words, if your expenses rise in lockstep with your earnings, you've found yourself living Parkinson's Law.

Research shows that only 8 percent of people actually achieve the goals they set. So, the question is, how do you become one of the eight percent who are seeing their dreams come to fruition? Let's break it down.